Refund Policy

VINClarity reports are digital products delivered instantly. Because the data is generated and delivered the moment you pay, purchases are generally non-refundable. However, we want you to be satisfied.

We will issue a refund if:

• A technical error prevented your report from being delivered, and we could not resolve it;
• You were charged more than once for the same report;
• The report returned no data for a valid VIN (in which case we refund or re-run at no charge).

We generally cannot refund if:

• You entered an incorrect VIN;
• You are dissatisfied with the contents of an accurately delivered report (data availability varies by vehicle);
• You expected accident, title or odometer history — our standard report covers specifications, safety recalls and market value only, as described before purchase.

How to request a refund

Email support@vinclarity.example within 7 days of purchase with your order details. We respond within 1–2 business days.